Privacy Policy

SEYE is a business-to-business (B2B) OEM/ODM cosmetics manufacturer. Our Site is primarily intended for cosmetics brand owners, procurement professionals, and business partners seeking manufacturing services. We are committed to protecting the personal data of all visitors and business contacts in accordance with applicable data protection laws, including the EU General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA), and Thailand's Personal Data Protection Act (PDPA).

The data controller for personal data collected through this Site is: Guangzhou Seye Biomedical Technology Co., Ltd., Guangzhou, Guangdong Province, China. Contact: [email protected].

We collect information in the following ways:

We do not collect sensitive personal data (e.g., health data, financial account numbers) through this Site.

We use your information for the following purposes and legal bases:

• Responding to enquiries and RFQ requests — to process and respond to your business enquiries (legal basis: performance of a contract / legitimate interests).
• Providing quotations and samples — to prepare and send product quotations, formula proposals, and sample arrangements (legal basis: performance of a contract).
• Business communications — to send follow-up emails, product updates, and industry news relevant to your business (legal basis: legitimate interests; you may opt out at any time).
• Site analytics and improvement — to understand how visitors use our Site and improve its content and performance (legal basis: legitimate interests / consent where required).
• Legal compliance — to comply with applicable laws and regulations (legal basis: legal obligation).

We will not use your personal data for automated decision-making or profiling that produces legal or similarly significant effects.

We use cookies and similar technologies to operate and improve our Site. When you first visit, you will be presented with a cookie consent banner. Your choices are stored in your browser's localStorage under the key seye_cookie_consent.

You can withdraw or change your cookie consent at any time by clearing your browser's localStorage or by using your browser's built-in cookie management tools. Most browsers also allow you to block cookies entirely — please consult your browser's help documentation.

We do not sell your personal data. We may share your information with:

• Service providers — third-party vendors who assist us in operating the Site (e.g., web hosting, analytics platforms, email delivery). These providers are contractually bound to process data only on our instructions and in accordance with applicable law.
• Business partners — where you have expressly requested an introduction to a specific partner or distributor.
• Legal authorities — where required by law, court order, or to protect the rights, property, or safety of SEYE, our clients, or the public.
• Business transfers — in the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

We retain personal data only for as long as necessary to fulfil the purposes described in this policy, or as required by applicable law. Specifically:

• Enquiry and RFQ data — retained for up to 5 years from the date of last contact to support ongoing business relationships and legal obligations.
• Analytics data — aggregated and anonymised data may be retained indefinitely; identifiable usage data is deleted after 26 months (Google Analytics default).
• Email communications — retained for up to 7 years in accordance with standard business record-keeping requirements.

When data is no longer needed, we securely delete or anonymise it.

Depending on your location, you may have the following rights regarding your personal data:

• Access — request a copy of the personal data we hold about you.
• Rectification — request correction of inaccurate or incomplete data.
• Erasure — request deletion of your personal data ("right to be forgotten"), subject to legal retention obligations.
• Restriction — request that we restrict the processing of your data in certain circumstances.
• Portability — receive your data in a structured, machine-readable format (where processing is based on consent or contract).
• Objection — object to processing based on legitimate interests, including direct marketing.
• Withdraw consent — where processing is based on consent, you may withdraw it at any time without affecting the lawfulness of prior processing.
• CCPA rights (California residents) — you have the right to know, delete, and opt out of the sale of personal information. We do not sell personal information.

To exercise any of these rights, please contact us at [email protected]. We will respond within 30 days. You also have the right to lodge a complaint with your local data protection authority.

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, destruction, or alteration. These measures include HTTPS encryption for all data in transit, access controls, and regular security reviews.

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

SEYE is headquartered in China. If you are located in the European Economic Area (EEA), United Kingdom, or other jurisdictions with data transfer restrictions, please be aware that your personal data may be transferred to and processed in China or other countries that may not provide the same level of data protection as your home country.

Where required, we implement appropriate safeguards for such transfers, including Standard Contractual Clauses (SCCs) approved by the European Commission, or other legally recognised transfer mechanisms.

Our Site is intended for business professionals and is not directed at children under the age of 16. We do not knowingly collect personal data from children. If you believe we have inadvertently collected information from a child, please contact us immediately at [email protected] and we will promptly delete it.

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will update the "Last updated" date at the top of this page. We encourage you to review this policy periodically.

Your continued use of the Site after any changes constitutes your acceptance of the updated policy.

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: